ABHI Microfinance Bank Limited has signed a Memorandum of Understanding (MoU) with TouchPoint (Private) Limited to explore the expansion and modernization of its banking access infrastructure, including ATMs, Cash Deposit Machines (CDMs), card printing systems, and other essential self-service technologies.

The collaboration establishes a structured framework for both organizations to evaluate how modern banking hardware and service capabilities can better support customer convenience and operational efficiency. As financial services continue to evolve, reliable and well-managed physical access points remain a critical bridge between digital banking and on-ground customer needs.

Over the next twelve months, the two organizations will engage in good-faith discussions to assess requirements, explore practical deployment models, and determine how these systems can be scaled to meet growing demand. The MoU is non-binding in nature, allowing both parties the flexibility to evaluate opportunities carefully before entering into any definitive commercial arrangements. Pricing and detailed service terms will be agreed separately if a formal agreement is executed.

This initiative reflects a shared commitment to strengthening banking accessibility and ensuring that customers have dependable, convenient channels to carry out everyday transactions. By combining ABHI’s banking expertise with TouchPoint’s technology and infrastructure capabilities, the partnership aims to support smoother service delivery and improved customer experiences across locations.

The MoU also outlines key principles related to confidentiality, intellectual property protection, and governance. Both organizations have agreed to maintain strict confidentiality regarding shared information, and each party retains ownership of its pre-existing intellectual property. The understanding is governed under the laws of Pakistan, with Islamabad as the designated jurisdiction, and includes structured dispute resolution provisions.

The agreement was signed by Mariam Pervaiz, Chief Commercial Officer at ABHI Microfinance Bank, and Tabish Sabah, Chief Executive Officer at TouchPoint (Private) Limited. The signing ceremony was also attended by Kabeer Naqvi, Entrepreneur in Residence at ABHI, along with senior representatives from both organizations.

Through this collaboration, both organizations signal a continued focus on building a resilient and accessible banking environment — where strong technology infrastructure supports both digital progress and everyday customer needs across communities.